Why Is My Order In Pending Status? Valisa R. October 13, 2017 14:55 Updated When you see your order in pending status it means that we are working on getting your order shipped out as quickly as possible. ALL orders placed on www.joesnewbalanceoutlet.com can take up to two **business days to process before shipping out. For more information regarding our shipping time frames please click here. We will send you an email once your order has shipped out. **Please note that business days do not include Saturday and Sunday or National Holidays.