How Do I Create A Joe's New Balance Outlet Account? Valisa R. November 30, 2017 13:31 Updated Even though you may have ordered from our website, this does not mean you have an account. To create an account, please follow the steps below: First, click on LOG IN/JOIN at the top left corner of the website. Next, you will see REGISTERED CUSTOMERS and CREATE AN ACCOUNT. Please click CREATE AN ACCOUNT. When you click CREATE AN ACCOUNT it takes you to a page that says ACCOUNT INFORMATION: Once you have filled out the required fields click REGISTER to complete your account creation. We recommend keeping your password in a safe place so you are able to access your account when needed. If you forget your password please click here for directions on how to reset your account.